Shipping & Return Policy

 

 

At KK CUSTOMS, we understand that receiving your order in a timely manner is important to you. That's why we strive to ensure that our shipping process is efficient and reliable. Our shipping policy is designed to provide you with transparency and peace of mind.

Standard Shipping Time

For most orders, our standard shipping time is 14 business days or less. We work diligently to process and ship your order as quickly as possible, so you can start enjoying your custom car parts and accessories without delay.

Exceptions for Limited Edition Items

It's important to note that if you have purchased a limited edition item, the shipping time may be longer than our standard timeframe. Limited edition items require special attention and care during the production and shipping process to ensure their exclusivity and quality. Rest assured, we will communicate any extended shipping times clearly on the product page, so you can make an informed decision before making your purchase.

Tracking Your Order

Once your order has been shipped, we will provide you with a tracking number. You can use this tracking number to monitor the progress of your shipment and get real-time updates on its whereabouts. We partner with trusted shipping carriers to ensure that your order is handled with care and delivered to you safely.

 

Customer Support

If you have any questions or concerns about your order, our dedicated customer support team is here to assist you. You can reach out to us via email at kkcustomstn@yahoo.com. We are committed to providing exceptional customer service and ensuring that you have a positive shopping experience with us.

Thank you for choosing KK CUSTOMS HAT BAR for all your hat and accessories needs. We appreciate your business and look forward to serving you.

 

 

Return/Refund Policy 

You the buyer are responsible for ordering the correct number of items as well as the correct type, and color. We will not be responsible if you order the product.

Defective/Issues with an item and Incorrect Items Received: must be reported to kkcustomstn@yahoo.com Do not machine wash or leave in high heat for long periods of time. If item arrives defective, please add photos and claimed defect within 2 days of being marked delivered or defect becomes considered wear & tear. 

Each item is handmade so each item will vary slightly. Image colors may have a slightly different color then pictured due to lighting & resolution on your device.

Lost/ Stolen Packages: KK Customs, Hat Bar is not responsible for lost or stolen packages. Once package is marked "delivered" and is deemed lost by you, a claim needs to be filed with the carrier. If you live in an apartment building, please check with your management office.

Prices of our products are subject to change; prices may change without any notification. At times we may have errors on descriptions, prices, & promotions. We have the right to cancel orders and/or change errors.

Double check your address. If package is sent back, it'll be at buyer expense to re-ship. If package is delivered to wrong house, it is buyers' responsibility to track down package.